Questions? We've got answers.

Chargebees is an EV ecosystem brand based in Hyderabad, building India's charging infrastructure through smart hardware, software and renewable energy. We connect drivers, fleets, station operators, and technology partners on one integrated platform.

We currently power 500+ charging stations across 100+ cities in India, with new locations being added every week. Use our Station Finder to check live availability near you.

You can reach us at db@chargebees.com, call +91 90000 40477, or message us on WhatsApp. You can also fill out the form on our Contact page and our team will respond within 24 hours.

Open the Station Finder page or the Chargebees app, allow location access, and you'll see all nearby stations with real-time slot availability, connector type, and pricing.

We offer both AC and DC fast charging solutions, ranging from 7.4kW home/workplace chargers up to 150kW public fast chargers, with 240kW HyperCharge stations rolling out for heavy-duty vehicles in 2027.

Your Chargebees RFID card lets you tap and start charging instantly at any network station without opening the app. It's linked to your wallet, so the session is billed automatically once charging ends.

Yes. Our chargers are OCPP-compliant and support all major connector standards, so vehicles from Tata, MG, Hyundai, Mahindra, Kia, Ather, Tesla and more can charge seamlessly on our network.

Yes, our Fleet Services offer optimized charging plans, dedicated infrastructure, and a real-time analytics dashboard built specifically for commercial EV fleet operators.

We design and install residential, commercial, industrial, and ground-mounted solar systems — from rooftop panels for homes to large-scale solar farms for factories and warehouses.

Yes, residential rooftop installations may be eligible for central and state subsidies under current renewable energy schemes. Our solar team will help you check eligibility and handle the paperwork.

A standard residential rooftop installation is typically completed within 7–10 days after site survey and approval. Commercial and industrial projects depend on scale and are scoped individually.

Yes, our Energy As A Service offering lets businesses access renewable power without large upfront capital — we install, operate, and maintain the system while you pay for the energy used.

Head to our Franchise page, choose an investment tier that fits your budget, and submit the application form. Our partnerships team will reach out within 2–3 business days to walk you through the next steps.

ROI varies by investment tier, location, and station utilization. Our Franchise page includes a live ROI calculator so you can estimate returns based on your chosen tier and city before applying.

Partners receive full-spectrum support — site selection guidance, hardware installation, software onboarding, marketing assets, and ongoing operational training from our corporate team.

Absolutely. We work with automotive, technology, and energy partners on joint innovation, integration, and infrastructure initiatives. Visit our Partners page or write to db@chargebees.com to start a conversation.

You can pay using UPI, debit/credit cards, net banking, or your prepaid Chargebees wallet. Wallet payments are the fastest way to start a charging session instantly.

Yes, the Chargebees app is available on both the App Store and Google Play. It lets you locate stations, start/stop sessions, track charging history, and manage your wallet on the go.

Every completed session automatically generates a digital invoice under the "History" tab in the Chargebees app, which you can download or have emailed to you instantly.

Tap "Report an issue" on that station in the app, or call our support line at +91 90000 40477. Our team monitors station status in real time and resolves discrepancies quickly.